Shipping policy

General

Bees Uncommon Clothing ("we", "us", or "our") operates beesuncommonclothing.com ("Website"). By placing an order on this website, you agree to the terms below. These are designed to set clear expectations and ensure a smooth shopping experience for both parties.

1. About Bees Uncommon Clothing

Bees Uncommon Clothing is a fashion destination committed to celebrating individuality and empowering women through thoughtfully curated collections. We specialize in women’s Kurtis & Salwars, Sarees, and kidswear—blending tradition with modern style. Every piece is handpicked to ensure premium quality and comfort for our customers.

2. Stock Availability

While we strive to maintain real-time inventory, occasional discrepancies may occur. If an item you ordered is unavailable, we will fulfill the rest of your order and contact you to either wait for restocking or process a refund for the out-of-stock item.

3. Shipping Costs

Shipping charges are calculated during checkout based on the total weight, size, and destination of your order. These charges will be clearly displayed and collected with your payment. No hidden fees.

4. Dispatch Time

Orders are usually dispatched within 1 to 2 business days of payment confirmation. Our warehouse operates Monday to Friday (excluding public holidays). We work diligently to keep dispatch delays minimal.

5. Delivery Time

6. Change of Delivery Address

You may request a change to your delivery address any time before dispatch. After dispatch, address changes cannot be made.

7. P.O. Box Shipping

We ship to P.O. Box addresses using postal services only. Courier delivery is not available for these locations.

8. Military Address Shipping

We can ship to military addresses using India Post services only.

9. Out-of-Stock Items

If an item is backordered, the rest of your order will be held until all items are available for a single shipment, unless requested otherwise.

10. Delivery Delays

If your order has not arrived within the estimated time frame, please contact us for a shipping investigation.

11. Tracking

Once your order is dispatched, you will receive an email or SMS with a tracking link to follow your shipment's status in real-time.

12. Damaged Parcels

If your parcel is visibly damaged on delivery, kindly reject it and contact us immediately. If damage is discovered after delivery, please contact us with photos and details.

13. Duties & Taxes

13.1 Sales Tax

Applicable sales tax is already included in the product prices on our website.

13.2 Import Duties & Taxes (International Orders Only)

International buyers may be subject to duties and taxes upon delivery. These charges must be borne by the customer. If refused, the order will be returned at your expense, and you will be refunded the product amount minus return shipping. Original shipping costs are non-refundable.

14. Order Cancellations

Cancellations are allowed before dispatch. If the order has already been shipped, please refer to our Return & Refund Policy.

15. Insurance

All parcels are insured up to the courier’s stated value in case of loss or damage during transit.

15.1 Damaged During Transit

We will issue a replacement or refund once the courier completes its damage investigation.

15.2 Lost in Transit

If confirmed lost by the courier, we will process a full refund or replacement promptly.

16. Customer Support

For questions or assistance, please reach out to our team via email at bees.uncommonclothing@gmail.com